SHIPPING TIMES

We are only accepting pre-orders at the moment. Our current pre-orders will start shipping in Q2 2022 for EU for 2.85mm model. US shipments start in Q3 and 1.75mm model shipments starting in Q4 2022.  We are only shipping our pre-orders to the EU and US. If you are outside these zones but interested, you can sign up to our waiting list by Contacting us.

LOST / MISSING PACKAGES

Thought3D Ltd (Drywise) is not liable if the incorrect address is entered during the checkout process. Please make sure that the shipping and billing addresses are correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge. All shipments shall be sent using DHL with shipping warranty paid.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

TRACKING INFORMATION

You will receive an email with a tracking number once your order has been picked up by the shipping company.