Why must I keep my 3D printing filament dry?
A large majority of 3D printing plastics absorb moisture from the surrounding air which can significantly impact the quality of your 3D prints. These plastics are known as hygroscopic. As the filament is extruded, moisture absorbed in the plastic will rapidly expand, boil and rupture, forming bubbles in the extruded plastic. These bubbles can have a significant impact on the surface quality, layer adhesion and mechanical performance of your 3D printed parts. To avoid this, we recommend using the Drywise in-line filament dryer.
How does your product work?
3D printing plastics are prone to take in ambient moisture, which results in reduced print quality. Our dryer pre-treats the filament to best printing conditions.
Where is Drywise based?
Drywise is brand of Thought3D, a company also producing Magigoo 3D printing bed adhesives. We operate out of Malta.
How long will it take me to get my order?
Once we start shipping, the processing for orders can take 2 to 5 days. Then EU Shipping takes 1 week.
We are only accepting pre-orders at the moment. Our current pre-orders will start shipping in Q2 2022 for EU for 2.85mm model. US shipments will start in Q3 and 1.75mm model shipments start in Q4 2022. We are only shipping our pre-orders to the EU and US. If you are outside these zones but interested, you can sign up to our waiting list by contacting us .
What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team by sending us an email at email@example.com.